FAQ's

Frequently Asked Questions (FAQs)

1. How do I use the Skinify Facial Massager?
Simply apply your favorite serum or moisturizer, turn on the device, and glide it gently over your skin as per the instructions provided.

2. How often should I use the device?
For best results, we recommend using it 5–10 minutes per session, 3–5 times a week.

3. Is the device safe for all skin types?
Yes, the Skinify device is designed to be safe and gentle for all skin types.

4. Does it really help with anti-aging?
Yes, consistent use may help improve skin elasticity, reduce puffiness, and support a youthful appearance.

5. How long does the battery last?
On a full charge, the device can last up to 7–10 sessions depending on usage.

6. Can I use it with any skincare product?
Yes, it works best with serums, moisturizers, or gels that allow smooth gliding. Avoid thick oils or clay-based products.

7. Is there a warranty?
Yes, all Skinify devices come with a 1-year limited warranty for manufacturing defects.

8. How do I clean the device?
Wipe the massager head with a soft, damp cloth after each use. Do not submerge the device in water.

9. Do you ship internationally?
Currently, we ship within the UK. Please check our Shipping Policy for updates on international delivery.

10. What if I’m not satisfied with my purchase?
No worries! We offer a 30-day return policy. Please refer to our Refund Policy for more details.